1) Can I order a pair /piece sample?
Yes,you are welcome to order a pair/piece as sample before placing order, We don't mind to start the business from minimum order even 1 pair/piece.
We prefer to start a regular order at minimum 12pairs.Because you can enjoy the wholesale price when the quantity you order arrive 12pairs or more.

2)How will the products be shipped? How long until I receive my products?
Your order will be processed within 24hours upon receiving your payment. Shipping is done via either TNT,DHL,EMS, or UPS express. We will provide you with tracking number via e-mail once your products were shipped. Delivery may take from 4-6 days.

3)Do you guarantee customs clearance?
No. However 99% of our customer receive their products successfully. We are more willing to ship the bags in small packages to different address you offered to avoid such issue.
We can resend all of your goods for free when you add $3 dollars to per pair for insurance.But the case sized by customs is few.

4)Is all Items on web available?
Most of the items are all available and can be shipped in 24hours after payment. But due to the numerous orders we handled every day, some of them will be out of stock sometimes, we will answer your order and inform the earliest availability.

5)If I need to order the items which aren't on the website,can you find them for me?
OK, thats's no problem.Mail me the picturesyou want,which is out of our web.

6)Do you accept Cash on Delivery (COD) ?
Sorry,we don't accept the COD now.

7) What payment methods do you accept?

A: We accept VISA/MASTERCARD/AMERICAN EXPRESS/DISCOVER CARD processed *securely* through our trusted and verified merchant account. You can see that our website is secured and encrypted by SSL when you are asked to enter your information during ordering. Your order will be processed safely and securely.

We also accept PAYPAL. You can even pay with your credit cards on Paypal, if you don`t have a paypal account.

Please note, because of the large amount of deceptive fraud on the Internet, we can only ship to the billing address that is listed with your credit card company. Attempts to have footwear shipped to address that is not on file with your credit card company will result in a declined transaction.


8)Why are shoes on your website much cheaper than other websites?

A: The online kicks environment is competitive. There are many established vendors out there with years of experience and repeat customers backing their success. We are a new entry to the shoe-game and we want to stay here for a while. Because of our desire for success we are taking a chance by slashing our profits and taking losses to generate customer loyalty -- we know once you buy a pair of shoes from us, you are not going to be shopping anywhere else.

if you have other question. pls contact with us asap